APS 3 Participant Support Officer - New South Wales

Description

*Closing Date: 9 am Thursday 25 May 2023

face2face reference: 585265
Location: Nowra NSW or Parramatta NSW
Hours: Full-Time
Contract length: 12 Month Contract
Entry requirements: Australian Citizen
Pay range: $37.36 p/h ex super



About the role:

The APS 3 Participant Support Officer is a team membership position and is responsible for setting priorities and managing workflow for their role and producing work that is subject to regular monitoring by more senior positions within their management structure.

The position will undertake procedural, clerical, administrative support and operational tasks including some basic research and analysis activities. The role may have public contact and may be required to communicate with and provide straightforward advice to a range of internal and external stakeholders.

Duties

• Providing counter/reception support for the local office including enquiries at the self-help kiosks and online support.
• Resolving customer enquiries, providing information and/or referring customers to appropriate services.
• Managing the team shared email inbox, appointments and telephone enquiries.
• Coordinating appointments with the use of office facilities.
• Undertaking a range of data entry activities and ensuring follow up is completed.
  

Benefits

• A healthy, safe and diverse work environment
• Continuous employee support
• Opportunities for career development
  

If this sounds like the role for you, and you'd like to learn more, apply now. f2f Recruitment team will be happy to assist you.

Dani Vrkic

[email protected]

02 6199 5750

Excited about this role but don’t believe your experience perfectly matches all job specifications? Why not examine your transferable skills ? If they position you as a strong, quality candidate, it’s well worth applying for the position.

#APS

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